Usj7 Privacy Policy — How We Protect Your Information
This document explains clearly how usj7 collects, uses, stores, and protects the personal information of Malaysian users. By using this platform, you agree to the privacy policy set out here. Please read the full document to understand your rights and responsibilities.
Information We Collect When You Use the Platform
When you register or use the usj7 platform, we collect several categories of information to keep our services running smoothly and securely. Understanding what data we collect helps you make informed decisions about how you use the platform.
Full name, email address, phone number, date of birth and password submitted during registration. This information is used to verify your identity and manage your account.
Records of deposits and withdrawals in MYR, payment methods used (TNG, FPX, Maybank2u), and transaction timestamps. Full card or account numbers are not stored on usj7 servers.
Device type, operating system, browser version, screen resolution, and IP address. This data is used to optimise platform display and detect suspicious access.
Pages visited, session duration, games or categories accessed, and interaction patterns within the platform. This data helps us continually improve the user experience.
How This Information Is Used
Usj7 uses collected information solely for legitimate purposes directly related to providing our services. We do not sell or rent your personal data to any third party for marketing purposes.
The primary purposes for which we use your information include:
- Account management: Creating, verifying and maintaining user accounts, processing login requests and managing account security.
- Transaction processing: Processing MYR deposits, verifying withdrawals, and maintaining accurate financial records for your reference.
- Platform improvements: Analysing usage patterns to improve the interface, loading speed, and overall experience for Malaysian users.
- Security & fraud prevention: Detecting and preventing unauthorised access, fraudulent activity or platform abuse that could harm other users.
- Service communications: Sending account-related notifications, important updates, or responses to support enquiries you have submitted.
- Legal compliance: Meeting Malaysian legal obligations related to financial record-keeping and anti-money laundering compliance.
Cookies & Tracking Technologies — What You Need to Know
Usj7 uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions as intended. Cookies are small text files stored on your device when you visit a website.
Types of cookies used by usj7:
- Session cookies: Temporary cookies that are automatically deleted when you close your browser. They are used to maintain your login status during an active session.
- Preference cookies: Saves your preferences such as display language and interface settings so you do not have to reconfigure them each time you visit the platform.
- Analytics cookies: Helps us understand how users interact with the platform — most visited pages, session duration, and navigation patterns — for improvement purposes.
- Security cookies: Used to verify user identity and detect unauthorised access attempts or suspicious activity.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the full functionality of the usj7 platform, including the ability to log in or process transactions.
Data Storage, Security & Third-Party Sharing
How Your Data Is Stored and Protected
Usj7 stores user information on servers protected with SSL encryption and technical security measures that meet industry standards. Access to personal data is restricted to staff who require it solely to carry out platform operations.
Account information and transaction records are retained for as long as your account is active and for the period required under Malaysian laws governing financial record-keeping. Once an account is closed at your request, non-critical data will be deleted within a reasonable timeframe, except for data that must be retained for legal compliance purposes.
Sharing Information with Third Parties
Usj7 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Minimum transaction details required are shared with payment providers such as TNG and FPX to process deposits and withdrawals in MYR.
- Authority: usj7 may be legally required to disclose information to relevant Malaysian authorities upon receipt of a lawful request or court order.
- Technical service providers: Third parties providing technical services to usj7 (such as cloud computing providers) may have limited access to data for operational purposes only, and are bound by strict confidentiality agreements.
Your Rights as a User & How to Reach Us
As a usj7 platform user, you have the following rights regarding your personal data. We are committed to processing all valid requests within a reasonable timeframe.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted through the in-account support channel.
If the information we hold is inaccurate or out of date, you have the right to request an immediate correction. Some details can be updated directly in your account settings.
You may request the deletion of your account and personal data. Such requests are subject to legal retention requirements that may mandate the preservation of certain records.
How to Contact Us Regarding Privacy
For any enquiries, complaints, or requests related to this privacy policy, please contact the usj7 support team by email at: [email protected]
We aim to respond to all privacy-related enquiries within 5 to 10 business days. If you do not receive a response within that period, please resubmit your enquiry. Changes to this policy take effect immediately upon publication, and it is the user's responsibility to check this page periodically.
Still Have Questions About Your Account Privacy?
Visit our FAQ page for answers to the most common questions, or create an account to access our live support channels.